General FAQ
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General FAQ
-- About billing, service, license code, etc.
Technical questions, please see the Technical FAQ.
If you have a question that is not covered by this FAQ, please access Customer Service.
1. Is your online order form secure?
2. What happens after I send in the order?
3. How to do If I did not get registration code... or if I had lost it?
4. What is license code?
5. Be Careful when you enter license code on Registration window.
6. How many licenses do I need for Armor2net?
7. I lost my copy of Armor2net, how do I get another?
8. Do I have to pay for the upgrades?
9. Is tech support free?
10. I would like to speak to a Customer Service Representative.
11. How do I get the latest version of the software?
12. When I will receive my license code of Armor2net Personal Firewall after purchase?


1. Is your online order form secure if I use my credit card.?
Yes, it is 100% secure on-line credit card transaction. Just click the "Buy Now" button on BuyNow web page to start purchasing.

2. What happens after I send in the order?
If your credit card is ok, you will receive an email with your license code confirming your order in a few minutes after sending the online order form. If you don't make an on-line instant payment, we will send you an email with your license code as soon as we get your payment.

3. How to do If I did not get registration code... or if I had lost it?
Please go to "Get the lost license code back", or please email us at customer@armor2net.com. The subject of email should be "I lost my registration code". And please include your name, address, email address. It's very important that the email address must be the one you submitted on purchasing. We will send the registration code to that email address.

4. What is license code?
The Serial Number is license code. Actually, it should be sent to you by email after you checked out.

5. Be Careful when you enter license code on Registration window.
Just copy the license code into that box on Registration window which appears when you start armor2net. Don't type it by hand. Typing often makes wrong letter, such as "0" and "O", "1" and "I". Don't enter space before or after that license code.

6. How many licenses do I need for Armor2net?
Each computer with Armor2net installed requires a license. It is a breach of the license agreement to use a single version of Armor2net on multiple machines.

7. I lost my copy of Armor2net, how do I get another?
If you lost your copy of Armor2net, you need to re-download.

8. Do I have to pay for the upgrades?
If you upgrade your Armor2net in one year from the time you purchased it, it is free. Over one year you can get a preferential price to upgrade.

9. Is tech support free?
Yes! It's free for e-mail support.

10. I would like to speak to a Customer Service Representative.
To answer your non-technical questions about billing, refunds, license key or download issues, a recently placed purchase, payment methods, or require assistance with a new purchase please contact us at customer@armor2net.com.
For technical support questions regarding the configuration and use of armor2net, please contact us at support@armor2net.com.

11. How do I get the latest version of the software?
Armor2net can automatically self upgrade since version 3.1. You can also browse my web site to get the newest information.. (If you upgrade your armor2net in one year from the time you purchased it, it is free. Over one year you can get a preferential price to upgrade.)

12. When I will receive my license code of Armor2net Personal Firewall after purchase?
We will email the license code to you in ten minutes after purchase confirmed.


Shortcut
Armor2net Personal Firewall Download for Free Trial
Order status
Lost license code
eMail support
Help document download
Commendation
If you have any great idea about Armor2net or found bugs, etc., please tell us

Directly email to us
customer@armor2net.com
For assistance on your recent purchase of Armor2net software, including billing questions, refunds and adjustments, download issues, or use of license keys.
support@armor2net.com
technical questions about Armor2net, including installation, uninstallation, or interoperability issues.

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